Introducing the Corporate Social Accountability Tool

Social Accountability is a framework that provides healthcare companies with the structure to become socially responsible in the communities that surround their businesses.   The Corporate Social Accountability Tool builds upon existing efforts including:  Safe for Health Institutions, Health Sciences Faculties, Hospital Index, Social Mission Alliance, and Corporate Social Responsibility.  

The Corporate Social Accountability (CSA) Tool has six major sections that are divided into phases with corresponding standards and indicators.  The six major sections represent broad, critical, and social accountability standards and include:  Stakeholder Engagement, Population Accountability, Service Delivery, Recruitment, Retention, and Professional Development, Interprofessional Collaborative Practice and Societal Impact.  The purpose of The Corporate Social Accountability Tool is to help healthcare companies regularly assess their progress towards greater social accountability so that their programs and services are optimally positioned to meet current and future health system needs. The Corporate Social Accountability Tool can also assist corporations in establishing priority areas for equity and quality improvement and ensure that their strategies and activities contribute to increasing interprofessional collaborative care, health equity, and quality of services. Corporate Social Accountability (CSA) is an evolution and advancement of Corporate Social Responsibility (CSR). 

Process

  1. Health Companies complete the Corporate Social Accountability Self Assessment.
  2. TUFH will provide Health Companies a peer review process to validate their submission and provide feedback and recommendations on their action plan. 
  3. TUFH will provide Health Companies a validation badge of recognition and recognize them on the Global Social Accountability platform. 
  4. After 3 years Health Companies will review and present their progress toward becoming more Socially Accountable.  

Target 

  1. Retail Clinics
  2. Pharmaceutical Companies 
  3. Community Clinics 

Cost

  1. Free with TUFH Institutional Membership
  2. 50% of of TUFH Institutional Membership ($750 High Income Country; $500 Middle Income Country; $250 Low Income Country)

Corporate Social Accountability Tool

Step 1 of 9

Name(Required)
The name of the corporate whose leaders are leading and engaging in the Corporate Social Accountability Tool self-assessment process.
City/State/Country
Full name and email address
First name, Last name, Email address, WhatsApp Number
Emphasis should be placed on identifying concrete stakeholder groups and partners who would directly benefit from a company becoming more socially accountable. Company leaders should also consider how each group’s involvement may evolve over time—either by expanding or narrowing the number of dedicated stakeholder sub-groups. Examples of such stakeholders may include: employees at all levels, executive leadership, board members, frontline staff, health professionals (both public and private sector), corporate wellness teams, regional and local government representatives, supply chain partners, local and international NGOs, healthcare organization executives, community-based service providers, corporate social responsibility and ESG professionals, consumer advocacy groups, underserved customer segments, community representatives, rural and urban service populations, local business partners, program participants and alumni, and representatives from industries impacted by or contributing to the company’s operations.
6. This question aims to assess the extent to which your company engages relevant stakeholders in planning for strategic advancements, policy development, and overall decision-making. Using the most appropriate and realistic description from the developmental phases below, please indicate your company’s current phase of engagement.